Privacy policy

Last updated: August 29, 2026

Who we are

Luxe Intimates ("we", "us") operates lxintimates.com. Reach us through Ask us.

Information we collect

• Account & order data — name, email, shipping address, and order history when you check out or save addresses.
• Communications — messages you send via contact forms or newsletter signup.
• Device & usage — first-party store metrics (pages viewed, products browsed, cart and checkout events, a random session id stored in your browser) plus advertising identifiers via Google tags. We do not use this to identify you by name.
• Payment data — card payments are processed by Stripe. We do not store full card numbers on our servers.

How we use information

• Fulfill orders, process payments, and provide customer support
• Send transactional email (order confirmation, shipping updates)
• Send marketing messages only if you opt in (newsletter / SMS)
• Improve the site, prevent fraud, and measure advertising
• Comply with legal obligations

Cookies & advertising

We use essential cookies for cart and session features. Store metrics use a random session id in local storage so we can count visitors and cart activity on the admin dashboard. We also use Google Ads / AdSense and optional analytics tags that may set cookies to measure conversions and show relevant ads. You can control cookies in your browser settings. For Google ads personalization, visit adssettings.google.com.

Sharing

We share data only with service providers who help run the store, including:

• Payment processors (Stripe)
• Email / marketing platforms (e.g. Mailchimp)
• Hosting and infrastructure providers
• Fulfillment / logistics partners as needed to ship orders

We do not sell your personal information.

Retention

We keep order and account records as long as needed for business, tax, and legal purposes. Marketing contacts can unsubscribe at any time.

Your choices

• Update or delete saved addresses and wishlist data in your browser / account tools
• Unsubscribe from marketing emails via the link in each message
• Request access or deletion of personal data through Ask us

Security

We use HTTPS and industry-standard practices to protect data in transit. No method of transmission is 100% secure; please use a strong unique password if you create accounts elsewhere with the same email.

Children

Our store is intended for adults. We do not knowingly collect personal information from children under 13 (or the applicable age in your region).

Changes

We may update this policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the site after changes means you accept the revised policy.

Contact

Questions about privacy? Use Ask us.